1. Acceptance of Terms
By accessing, registering, or using Vela Bank's platform and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services. These terms apply to all users, including individuals, businesses, and entities accessing our platform.
2. Service Description
Vela Bank provides a digital financial platform allowing users to hold, send, receive, and manage funds, pay bills, and access related financial tools. Our services are provided "as is" and "as available" without warranties of any kind.
3. Account Registration & Security
- You must provide accurate, current, and complete information during registration.
- You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
- You must notify us immediately of any unauthorized access or security breach.
- We reserve the right to verify your identity at any time and may restrict services until verification is complete.
4. Transactions & Fees
- All transactions are subject to review and may be delayed for security or compliance reasons.
- Fees will be clearly disclosed before transaction completion.
- You are responsible for ensuring recipient details are correct — we are not liable for funds sent to incorrect addresses.
- We reserve the right to suspend or cancel transactions that appear suspicious or violate law.
5. Prohibited Uses
You agree NOT to use our services for:
- Any illegal activity, money laundering, or fraud
- Financing of terrorism or prohibited organizations
- Unauthorized access to other users' accounts
- Distribution of malware or harmful content
- Any activity that disrupts or compromises our systems
6. Limitation of Liability
Vela Bank shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability under these terms shall not exceed the amount of fees paid by you in the 12 months preceding the claim.
7. Account Termination
We reserve the right to suspend or terminate your account at our discretion, without notice, for conduct that violates these Terms or is otherwise harmful to other users or our business. Upon termination, we will return any remaining funds in your account in accordance with applicable law.
8. Changes to Terms
We may update these Terms periodically. We will notify you of significant changes by posting the updated terms on our website with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance.
9. Contact Information
For questions regarding these Terms, contact us at: legal@velabank.com
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